The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs. To do this, select Start, enter cmd, right-click Command Prompt in the results, and then select Run as administrator. The table below provides information such as scenario type, data collection source, data collection path and data collection files. Download and use Microsoft Support and Recovery Assistant (SaRA) tool to diagnose and fix problems with Windows system, Office 365, Outlook, etc. ![]() To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. macOS Ventura causes a number of problems for users who use a Microsoft. ![]() The option to open or run the file will appear in different places on your screen depending on the browser you are using. Tip: The tool may take a few minutes to download. The Microsoft Support and Recovery Assistant will run a series of diagnostic. If you are unable to sign in, your log files will not be sent to Microsoft. The Microsoft Support and Recovery Assistant can help you automatically diagnose. 1) Click the button below to download and install the Support and Recovery Assistant. Note, if you are not signed into the Support and Recovery Assistant when you click Send, you will be prompted to sign in. HP Elite x360 1040 14 inch G9 2-in-1 Notebook PC (4C052AV) Operating system Windows 11 Pro (preinstalled with Windows 10 Pro Downgrade) 1 2 Processor family 12th Generation Intel® Core i5 processor Processor Intel® Core i5-1235U (up to 4. ![]() ![]() The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft. The only time you would want to send log files from the Support and Recovery Assistant to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. When you run a scenario in the Support and Recovery Assistant, some log files may be created and you will be given an opportunity to send these files to Microsoft.
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